Audi Erie Customer Reviews

"The service department is amazing. The service advisors always make sure they explain what is going on with my car and make sure everything is handled. I never have to worry. I couldn't ask for a better service department." -- Veronica S. (Google Review)

"Cannot rave about this dealership any more... I worked with our salesperson for months during the COVID shortage and his patience never wore down with me. Despite there being a huge car/chip shortage, the staff here worked with me on the car price. I drove from Michigan to come here because of the professionalism I experienced over the phone. I have recommended this dealership to so many people even before I signed documents. Even the finance manager made it feel like a smooth and easy transaction!" -- Marcella (Google Review)

"Traveling from out of state and had a warning light come on. Audi Erie was booked solid, but when they learned of our road trip they said they would try to work me in (which they did). They diagnosed the problem and determined the car was safe to drive and could be worked on at a time/location more convenient to us. They were friendly, super helpful, and didn't even charge us! Thanks Audi Erie!" -- The King Family (Google Review)

"Took in my old 2003 Allroad with all kinds of lights on the dashboard and the engine making weird sounds. They diagnosed the problem as a broken temperature sensor and had it fixed in a couple hours at a reasonable price. Double checked with a mechanic friend and he verified that this was a legitimate problem for an older vehicle. Happy with the service!" -- Patrick M. (Google Review)

"Best car buying experience I've ever had! The manager was accessible and fair with pricing. Our salesperson was proactive and had everything prepared when I arrived to pick up my new car. I would definitely buy a vehicle here again and again." -- Wendy B. (Google Review)

"Our salesperson helped me. He walked me through the entire process, explaining pros and cons about the vehicle, financing options, insurance and rewards etc. He was professional and personable the entire time, and I couldn't be more pleased with the entire process. Vehicle didn't have a full tank of gas. I returned a day after buying it, for some additional paperwork, they took the car and topped it off. Everyone I came across asked me how I liked the car, if I had any concerns or issues. I would recommend a friend and I would buy from them again." -- Lang (Google Review)

"The entire staff at Audi Erie is focused on customer service. Our salesperson is a pleasure to work with and is honest about the cars on the lot. The service manager and service staff are fantastic. Easy to schedule an appointment and a ride is provided to the office to and from the office with early am hours so my valuable time after work and weekends doesn't involve waiting for routine service work. Have leased and purchased vehicles Audi Erie. The general manager and his staff stand behind the vehicles they sell and service!" -- John G. (Google Review)

"Purchased a used A5 cabriolet that appeared to have an oil issue. The service manager and our salesperson could not have been more considerate and helpful. Oil issue fixed with minimal expense. Looking forward to my next purchase at Audi Erie." -- Glenn C. (Google Review)

Have you recently purchased a vehicle or visited our service center in Erie? We'd love to hear from you. Your feedback helps us continue raising the bar for every customer who walks through our doors and helps fellow PA Audi drivers make confident, informed decisions about where to take their business.

If you've had a great experience, please take a moment to leave us a review and let the community know. For questions about our inventory, services or anything else, contact us online or stop by to see us in person. We look forward to earning your trust and your five stars.

Read More:

• Why Buy Local at Audi Erie?
• Sell Us Your Car